During my 12 years in the beauty industry, this has been one of the most asked questions. I could say the answer is an easy one, but oftentimes it's not. There could be a number of reasons as to why your hair seems to never grow. I will address threee main causes here.
1. Over processing is the biggest culprit. When applying a relaxer touch up, the chemical should only be applied to the new growth. So often, the relaxer is applied to hair that has already been chemically relaxed (overlapping), which weakens the hair causing it to eventually break. I recommend that you not "touch up" your relaxer yourself as you can not see where your new growth ends and where your already relaxed hair begin. This area is known as the line of demarcation. The same or similar damage can be caused with permanent hair color as well.
2. Heat damage. You should try to avoid using excessive heat on your hair, be it natural or chemically treated. Too much heat causes your hair to become dry and brittle which leads to breakage.
3. Whether your hair is natural or chemically treated, you need to maintain a certain level of moisture within your hair shaft. Always follow a shampoo with conditioner. The shampoo strips your hair of oil/moisture, and the conditioner's job is to replace lost moisture.
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